Here are some frequently asked questions to inspire you.
We offer the following payment methods:
Visa, Master Card, Kueskypay, OXXO Cash. American Express, Paypal, Clip, Mercado Pago.
What is the shipping cost? / Shipping Cost
The shipping cost will be displayed based on the total purchase and location, at checkout, prior to purchase.
How are shipments made?
Please select the shipping company that best suits you at checkout. We currently work with DHL Express, 90minutos, and Uber Express, and we offer express shipping only within the city of Puebla.
Where can I receive my order?
We ship nationwide.
How long does it take to receive my order?
Delivery time will depend on the type of shipping selected. In general, it takes between 2 and 4 business days after payment has been credited.
What is the deadline for making an exchange?
You can request an exchange within 15 days of purchase.
What should I do if the product doesn't arrive in good condition?
Contact us at [email protected] and we'll send you a replacement.
